Shipping policy

Shipping times

Orders are dispatched within 24-48 hours of receipt of payment. Delivery times depend on the shipping service chosen and your location.

Shipping costs

Shipping costs are calculated at checkout according to the weight and size of your order, and your delivery address.

Order tracking

Once your order has been dispatched, you will receive an e-mail with a tracking number to follow your package.

Shipping problems

If you encounter a problem with delivery (delay, damaged package, etc.), please contact us at [support@votre-boutique.com]. We will do our best to resolve the situation as quickly as possible.